Maslow on Management
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A seminal work onhuman behavior in the workplace-now completely updated "At last! We have all been quoting Maslow for years and to now have such an excellent compilation of his seminal thoughts on management and organization comes like a timely gift from heaven. The values and principles he taught decades ago are even more relevant today." --Stephen Covey, author, The Seven Habits of Highly Successful People "Maslow's book is a readable, impressionistic masterpiece that extolled the virtues of collaborative, synergistic management decades ahead of its time. This edition reveals just how much the management thinkers of our day, including Peter Drucker, W. Edwards Deming, and Peter Senge, owe to Maslow, and how much, at the dawn of the twenty-first century, management can still learn from his insights." --Andrea Gabor, author, The Man Who Discovered Quality "Maslow's brilliant and humane perspectives are made easily accessible in this exceptional book. It's also quite humbling-why haven't we yet actualized the truths about human nature and the nature of work?" --Margaret J. Wheatley, author, Leadership and the New Science and A Simpler Way "Maslow's profound concept of self-actualization could generate a Copernican Revolution of work and society, catapulting us out of what future generations will look back on as the dark ages of management." --Jim Collins, coauthor, Built to Last
Hierarchy of Needs and the Measurement of Poverty and Standards of Living
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The focus of this Element is on the idea that choice is hierarchical so that there exists an order of acquisition of durable goods and assets as real incomes increase. Two main approaches to deriving such an order are presented, the so-called Paroush approach and Item Response Theory. An empirical illustration follows, based on the 2019 Eurobarometer Survey. The Element ends with two sections showing first how measures of inequality, poverty and welfare may be derived from such an order of acquisition, second that there is also an order of curtailment of expenditures when individuals face financial difficulties. This title is also available as Open Access on Cambridge Core.
Managing Nonprofit Organizations
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MANAGING NONPROFIT ORGANIZATIONS This essential resource offers an overall understanding of nonprofits based on both the academic literature and practitioner experience. It shows how to lead, manage, govern, and structure effective and ethical nonprofit organizations. Managing Nonprofit Organizations reveals what it takes to be entrepreneurial and collaborative, formulate successful strategies, assess performance, manage change, acquire resources, be a responsible financial steward, and design and implement solid marketing and communication plans. "Managing Nonprofit Organizations is the only introductory text on this subject that manages to do three critical things equally well: It's comprehensive, covering all the key topics leaders of NPOs need to know about; it's practical, providing lots of examples, case incidents, and experiential exercises that connect the content to the real world; and, best of all (and most unique compared to others), it's research-based, drawing on the latest and best empirical studies that look into what works and doesn't work in the world of nonprofit management." --Vic Murray, professor, School of Public Administration, University of Victoria "This book is a rarity--a text that can be used both as the focus for academic study and as a source of stimulating ideas for those practitioners who want to explore theories about management and how they can be applied so they can do a better job. Tschirhart and Bielefeld have explained all aspects of nonprofit management and leadership in a way that will stimulate as well as inform." --Richard Brewster, executive director, National Center on Nonprofit Enterprise, Virginia Tech University "Managing Nonprofit Organizations presents a comprehensive treatment of this important topic. The book satisfies the competencies and curriculum guidelines developed by NASPAA and by NACC and would be ideal for instruction. The book maintains its commitment to informing management and leadership throughout the nonprofit sector." --Jeffrey L. Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University "This is an important book, written by two of the leading scholars in the nonprofit studies field. Nonprofit managers, board members, funders, educators, and others will find Managing Nonprofit Organizations extremely valuable." --Michael O' Neill, professor of nonprofit management, University of San Francisco "Here's the book that my students have been asking for--just the right mix of theory presentation, research findings, and practical suggestions to serve the thoughtful nonprofit management practitioner. It will inform, instruct, and ultimately, inspire." --Rikki Abzug, professor of management, Anisfield School of Business, Ramapo College
Human Motivation
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Human Motivation, originally published in 1987, offers a broad overview of theory and research from the perspective of a distinguished psychologist whose creative empirical studies of human motives span forty years. David McClelland describes methods for measuring motives, the development of motives out of natural incentives and the relationship of motives to emotions, to values and to performance under a variety of conditions. He examines four major motive systems - achievement, power, affiliation and avoidance - reviewing and evaluating research on how these motive systems affect behaviour. Scientific understanding of motives and their interaction, he argues, contributes to understanding of such diverse and important phenomena as the rise and fall of civilisations, the underlying causes of war, the rate of economic development, the nature of leadership, the reasons for authoritarian or democratic governing styles, the determinants of success in management and the factors responsible for health and illness. Students and instructors alike will find this book an exciting and readable presentation of the psychology of human motivation.
The motivated worker : a manager's guide to improving job satisfaction
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How can managers and executives motivate workers to make them happier and more productive? How can employees find meaning and motivation in their careers? The classic Two Factor Theory-a simple, time-tested model for conceptualizing job satisfaction-is here re-imagined for a modern world, with relevant examples, and backed by dozens of academic studies organizational leaders can draw on to improve worker motivation. The Universal Dual-Factor Survey (UDS) is introduced, providing a reliable means to assess workforce job satisfaction. Managers will be able to understand which factors need improvement, leading to more meaningful work. Employees, at all levels of business, government and nonprofit organizations, will be able to improve personal motivation, facilitating a more cohesive and thriving workforce."-Provided by publisher"-- Provided by publisher.
Career Development and Job Satisfaction
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This book examines and expands understanding and career development competencies for diverse purposes and audiences as well as highlights key areas to consider to enhance job satisfaction within organizations. This book is suitable for academics, researchers, faculty, doctoral and graduate students, policy makers, business managers, and practitioners from organizations and agencies. The foundational knowledge of this book will serve as a reference point for organizational leaders, business managers, and practitioners, and will also prompt future academic research. Career development and job satisfaction are important issues for organizations. It is the evolutional process an individual experiences to advance their occupational status, deciding to align personal needs and wants to that of their career advancement opportunities.
Successful Supervisory Leadership : Exerting Positive Influence While Leading People.
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This book provides strategies for building solid relationships with team members, uses positivity as a foundational practice to lead and encourage other employees & provides guidelines on how to hold employees accountable and set high expectations.
The Archetype Effect
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An in-depth, research-backed exploration of the answers to worker motivation Based on an extensive global research program conducted in nineteen countries around the world surveying over forty-eight thousand people, The Archetype Effect delivers a new framework to understand and cater to worker motivators across roles, industries, and organizations. This book shows how workers can be classified into six major archetypes based on their motivations, and describes how recent disruptions, such as gig work, remote work and AI-assisted automation, are impacting worker motivators overall. The archetypes discussed in this book include: Givers: Driven by helping others, thrive in collaborative environments Operators: Value stability and teamwork, prefer clear instructions and minimal risks Explorers: Seek variety, creativity, and new experiences, prefer flexibility and innovation Artisans: Motivated by mastery and pride in their work, prefer autonomy and focus on quality Strivers: Ambitious and career-oriented, motivated by recognition and advancement Pioneers: Visionary and entrepreneurial, driven by creating and often leading new ventures The Archetype Effect is an enlightening read for anyone wanting a new way to understand what motivates them at work every day, or looking for a language to talk about current role, future choices, and career options with their firm. It is also for all leaders seeking to apply these insights across an organization to increase employee wellbeing, performance, and retention.
Racial Justice at Work
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Creating justice-centered organizations is the next frontier in DEI. This book shows how to go beyond compliance to address harm, share power, and create equity. Traditional DEI work has not succeeded at dismantling systems that perpetuate harm and exclude BIPOC groups. Proponents of DEI have put too much focus on HR solutions, such as increasing representation, and not enough emphasis on changing the deeper organizational systems that perpetuate inequities-in other words, on justice. DEIJ work diverges from traditional metrics-driven DEI work and requires a new approach to effectively dismantle power structures. This thought-provoking, solutions-oriented book offers strategic advice on how to adopt a justice mindset, anticipate and address resistance, shift power dynamics, and create a psychologically safe organizational culture. Individual chapters provide pragmatic how-to guides to implementing justice-centered practices in recruitment and hiring, data collection and analysis, learning and development, marketing and advertising, procurement, philanthropy, and more. DEIJ pioneer Mary-Frances Winters and her coauthors address some of the most significant aspects of adding a justice focus to diversity work, showing how to create a workplace culture where equity is not a checklist of performative actions but a lived reality.
The Power of Employee Resource Groups
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This is the first authoritative book on building employee resource groups (ERGs) to empower underrepresented employees and positively impact diversity, equity, and inclusion (DEI) efforts within organizations and in society at large. In existence for decades, ERGs originated out of affirmative action policies and have evolved into powerful sources of employee activity and engagement. Organizations can leverage ERGs to support business goals, but ERGs can also play a critical role in creating a more inclusive work environment for marginalized individuals. ERGs represent a balance of serving company interests and empowering employees, offering the opportunity for innovative leadership within organizations.

This book is a practical guide on how to manage ERGs effectively and how they inspire a deeper connection between employees and companies while helping us progress toward the DEI goals that we aim to accomplish. Participating in an ERG can help professionals of color and other historically excluded groups advance their careers, thereby increasing diverse representation in leadership. Farzana Nayani provides foundational tools for starting ERGs and outlines the five Ps-purpose, people, processes, planning, and priorities-needed to successfully operate them. 

Unlike other ERG handbooks, this book is people-centric and socially conscious and thoughtfully takes into account the experiences of employees and leaders during current times. It also serves as a deeper call to action around how ERGs can foster authentic change within organizations, creating transformative impact in the surrounding world.
How to Be a Diversity and Inclusion Ambassador
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Using a proven three-part framework, this book shows how anyone-from a CEO to frontline employee-can play a pivotal role in creating a diverse and welcoming workplace. Creating a diverse workplace needs to be an ongoing effort, not just the subject of occasional training. As Celeste Warren says, needed change won't take place unless all employees feel that they have a role to play in creating the culture they would like to see in their organization. Regardless of what position you hold, you have the ability to impact change and create a more inclusive environment. Anyone can commit to becoming an unofficial Diversity and Inclusion Ambassador in his or her organization. Warren offers a straightforward three-stage model: Become aware of your strengths, weaknesses, and conscious and unconscious biases. Take an inventory of your surroundings: what is getting in the way of there being an inclusive environment in your organization? Develop a personal action plan. Depending on your position, the actions you take can be as simple as consistently raising DEI-related issues in staff meetings or as far-reaching as leading an Employee Resource Group or developing a new hiring policy. In separate chapters, Warren offers specific advice for chief diversity and inclusion officers, C-suite leaders, first-line managers, human resources practitioners, and individual contributors. This book features examples, exercises, and practical tools that show you how to assess where your organization is at and develop a purpose and strategy that can make diversity a workplace reality.
Work Made Fun Gets Done!
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Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employees--and their managers--make work more fun. According to the employees that work for firms listed in Fortune's "100 Best Companies to Work for in America," the most defining characteristic of these organizations is they are all "fun" places to work. Fun is the secret sauce every business needs to better engage and motivate its employees today. Work Made Fun Gets Done! gives readers simple, practical ideas for instantly bringing fun into their work and workplace. Based on examples from scores of companies like Zoom, Pinterest, Bank of America, Zappos, Honda, Microsoft, and many more, this book provides clear examples of exactly what managers and employees alike can do to lighten the tone in the work environment and allow employees to have more fun at work. From AAA's "Dump a Dog" program where workers can pass their least-wanted project on to their manager and Houzz's complimentary office slippers to CARFAX's themed-wardrobe Zoom meetings and Google's company-approved Nerf-gun battles and paper airplane contests, you'll find dozens of ideas you can immediately adapt and implement in your own workplace. Work and fun have typically been considered polar opposites, but this book proves they can be integrated in ways that produce more motivated workers--and exceptional results.
The Generous Leader
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An innovative and insightful 7-part guide to heartfelt and collaborative actions that transform the reader into a generous leader. Leading successfully in a world full of disruption means building more than technical skills. Yes, you must deliver results, but to run a successful business you need people-and people today want leaders who can and will work to see beyond themselves and only the bottom line-you must learn to lead with your heart. Being vulnerable with your staff is intimidating, but when connecting with people not only will you grow as a leader and a person, but your business will grow as well. Bringing your authentic self to your leadership takes courage and commitment, but you reap profound benefits from heart-led generous acts. This book presents 7 ways to give of yourself for everyone's gain: 1. Generous Communication: Be real to build deep connections2. Generous Listening: Be sincerely curious about another's perspective3. Generous Inclusion: Be inclusive to invite collaboration and show respect4. The Generous Ally: Take chances to make chances for others5. Generous Development: Validate strengths and success, identify expansive opportunities6. Generous Moments: Make small acts of acknowledgment in important moments to make a big impact7. Give up the Mask: Be emotionally accessible with authenticity and vulnerabilityThrough unvarnished and unforgettable stories, the author and CEOs of well-recognized companies reveal experiences and mistakes that informed their success and share actions that make the shift to more heart less scary, more satisfying and incredible personal.As you build your skills with the guidance from this trusted reference, success will spread from your generosity to the people you work with, to your organization, to your own career and even society. There is no more powerful leader than a generous leader.
Critical Leadership and Management Tools for Contemporary Organizations
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A massive paradigm shift in the world of work and the way we manage people. What's changing - everything! All of this has been brought about by several converging factors. The impact of COVID on how we work; causing a shift from where work is done. Recent significant changes in Artificial intelligence, Chat GPT and robotics will impact on every area of work worldwide - it's happening now. Predictably, fewer people are now required in the world of work; those with a potentially amazing career will be talented people who will be paid on what they do rather than what they know - a huge change. A new type of management. Inspirational leaders with a special skillset will be in high demand. Managers of the past are unlikely to have the skills or personality to get the best from the new breed of super employees. In this book we will look at all these issues and provide readers with the current facts, case studies form the world's leading companies, worked examples and most importantly practical advice on how to do it.
Teams That Work : The Seven Drivers of Team Effectiveness.
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In Teams That Work, Scott Tannenbaum and Eduardo Salas present the seven drivers of team effectiveness and the clearest recommendations on what really makes teams great. Readers will find actionable, evidence-based tips for being an effective team leader, a great team member, a supportive senior leader, or an impactful consultant.
Beyond Team Building
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Understand the dynamics of all different types of teams Beyond Team Building: How to Build High Performing Teams and the Culture to Support Them represents the latest in thinking about creating effective teams. The authors present a new "Five C" framework that focuses on the core aspects of team building. The book helps the reader assess how his/her team is performing on each of the 5Cs--context, composition, competencies, change, and collaborative leadership, and discusses options concerning how to improve team performance along each of these dimensions. The book includes: * A wealth of examples of effective (and ineffective) teams from such companies as Cisco Systems, Bain & Company, and Amazon * New material concerning how to develop effective entrepreneurial and family teams * How to manage cross-cultural, virtual, and alliance teams * How to create a "team building organization" This book provides the next generation of team leaders, team members, and team consultants with the knowledge and skills they need to create effective and high functioning teams.
11 Secrets of Nonprofit Excellence
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Bridge the Knowledge Gap Do you have what it takes to build agile, successful teams? Pursue mergers that transform? Are you solving the right problems for efficiency and growth? Do you want to leverage your mission for large-scale social change? Does your Board have a shared vision for innovation? Discover the critical lessons of success with 11 Secrets of Nonprofit Excellence in this step-by-step executive guide: Build effective, enthusiastic teams Deploy tech to boost revenues and quality Launch profitable micro businesses Negotiate game-changing legislative outcomes Design and implement dynamic strategic plans 11 Secrets offers practical stories, disciplines, data, and humor in an empowering blueprint for achieving excellence in any organization. The book addresses the resource gap for navigating non-profit growth and innovative tech solutions. Deftly weaving vignettes from the author's successful careers in international publishing and nonprofits, 11 Secrets introduces real-life encounters with notables such as Muhammad Ali to unlock valuable secrets of quality, excellence, and mission advancement. 11 Secrets lends itself to powerful coaching and winning outcomes for start-ups, non-profits, Boards and leaders, cross sector.
Understanding and Using AI
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Embrace the future with confidence and harness the transformative power of artificial intelligence to supercharge your nonprofit's efficiency and impact. Guided by our motto "Don't be afraid, be prepared," this book demystifies AI, making it accessible and practical for everyday use in your organization. It provides straightforward strategies and real-world examples to show how AI can streamline operations, enhance your mission's impact, and revolutionize problem-solving. This guide is your key to navigating the evolving landscape of nonprofit management, arming you with the tools and knowledge needed to thrive in an era of innovation. Prepare to lead your organization toward a successful, impactful future.
Building Unity
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In his first book, Prosserman breaks down his 6-steps to discovering 'responsible impact', his process to building a successful non-profit or charitable organisation. Through personal storytelling, he takes the reader through the pressure points of growing a social purpose organisation.
AI for Nonprofits
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A collection of actionable AI tools you can apply immediately to help your nonprofit drive social impact and change In AI for Nonprofits: Putting Artificial Intelligence to Work for Your Cause, a team of leading nonprofit experts and social entrepreneurs delivers a startlingly insightful, strategic "how-to guide" for nonprofit and foundation leaders, board members, and volunteers, as well as higher education professionals and social entrepreneurs looking to deploy and integrate artificial intelligence tailored to their organization's mission and needs. It's the leading reference guide for people who are entirely new to AI, as well as tech-savvy veterans with a deep understanding of artificial intelligence looking for proven, hands-on techniques they can apply immediately to transform their nonprofits. Each chapter is based on interviews conducted with 57 of the nonprofit industry's most innovative and reputed voices. Together, they provide the latest strategies and tactics for nonprofit generative AI and predictive analytics applications, skills and competencies needed to effectively use this new technology, tips, tools, best practices, resource reviews, and the most common pitfalls to avoid. AI for Nonprofits walks you through exactly how to strategically customize artificial intelligence to improve your fundraising and resource development efforts, marketing and community engagement, program delivery, and back-office operations. From human resources management to program strategy, social listening, and donor research, the book provides the on-the-ground techniques you need to deploy to transform your nonprofit's operations. Inside the book: Step-by-step frameworks and actionable roadmaps to help you implement AI for content creation, donor engagement, and developing personalized messages at scale How to protect your donors' privacy and data with policies and practices that comply with rapidly shifting legal and regulatory landscapes Cutting-edge research and practical case studies drawn from real-world situations that illustrate concrete AI applications Access to 100+ tools, platforms, and providers focused on helping nonprofits optimize their use of AI AI for Nonprofits explains how to supercharge your organization's fundraising pipeline, marketing and community engagement, program delivery, back-office operations, and governance policies. It's perfect for nonprofit executives, managers, professionals, and leaders, AI for Nonprofits will also earn a place in the libraries of anyone with an interest in using AI to power social impact and change.
Volunteer Involvement
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This book provides a comprehensive overview of the latest theory and practice for volunteer involvement. It represents a milestone for knowledge of how and why volunteers become involved and will be essential reading for practitioners, policy makers and funders. Offering exercises and examples from practice, it introduces concepts for understanding volunteers' agency and for critically assessing ways in which those who seek to involve volunteers can respond to rapidly changing environments. The authors draw on a combination of theoretical perspectives and practical experiences to develop approaches based on individuals and community strengths and assets, underlining the need for conviviality, respect and enjoyment in volunteer involvement.
Employee Engagement in Nonprofit Organizations
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This book untangles the theory and practice of employee engagement in nonprofit organizations. It examines the antecedents, dimensions, and consequences of employee engagement while providing evidence-based context specific models for the deployment of employee engagement to facilitate how individuals and teams contribute to and enhance organizational performance and community outcomes in nonprofit organizations. Alongside the theoretical aspects are concrete examples of how to develop, implement and manage employee engagement in nonprofit employment relations and HR practices. Facilitating understanding of aspects of engagement that are unique to nonprofit organizations, this work offers researchers and students a comprehensive analysis of models that explain the role of the environment, the characteristics of employees and the organization in the dimensions of employee engagement in nonprofit organizations.